We have found ourselves increasingly involved in the partnerships between more than one organisation. We realised that complexity and challenges multiply when two companies combine, be it for a project, an outsourcing arrangement, a joint venture or a merger.
This introduces not only conflict and pressure, but impacts the effectiveness and performance of the people from both organisations. People on whom everyone is relying to deliver the partnership successfully.
Our research indicates that over 60% of outsourcing and other strategic partnerships fail to deliver the expectations. Many of the causes for this are to do with leadership, relationships, and other behavioural issues. The results of the failures were often expensive overruns and costly legal bills for both organisations. We also found that effective management of these behavioural elements can create up to a 40% improvement in the cost, service and quality of outsourcing arrangements.
As a result, we have developed four frameworks to unlock the potential of your partnerships: